Returns

Our return policy lasts 365 days from the delivery date of your item(s).

For returns, we ask that you donate locally to a charity or individual in need. 

Donating your bike is a great way to give back to the community!  If you don't have a charity in mind, you can also donate to another family in need. We're not picky, we just like to know the bike is going to a good home!
Once the donation is complete, just send us the proof of donation (donation receipt, handwritten letter, photo of the happy recipient, etc.). To start a return please email us your request and order number to info@guardianbikes.com

For Expedited Shipping:  The products will be fully refunded but only a partial refund will occur on shipping to a total of $29 (regular ground amount).  The full expediated shipping charge will NOT be refunded in full

HAWAII and ALASKA:

Returns - Hawaii and Alaska must be done with the donation option to receive a full refund of the bike and shipping.  If you prefer shipping the item back to us we will not refund return shipping only the item and shipping cost to you.  

Size Exchanges - We are unable to do size exchanges due to shipping cost to these locations but you can do a return and reorder the correct size.